Four Points By Sheraton Surabaya, Tunjungan Plaza

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Surabaya
Sep 26, 2026 - Sep 27, 2026
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Four Points By Sheraton Surabaya, Tunjungan Plaza Review

Location

Facilities

Dining facilities

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Electric kettle

Rooms

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Flat-screen TV
  • AM/FM alarm clock

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Relax

  • Outdoor swimming pool
  • BBQ facilities
  • Leisure/ TV room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Fitness centre

Activities for Kids

  • Cots
  • Children's menu
  • Children's pool

Key Features

  • 2 swimming pools
  • free wifi
  • airport shuttle
  • free parking
  • non-smoking rooms
  • fitness center
  • room service
  • tea/coffee maker in all rooms
  • bar
  • exceptional breakfast

Rooms

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3 guests maximum, of which 3 adults maximum
Deluxe Family Room Double
Size: 28 m2
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3 guests maximum, of which 3 adults maximum
Premium Suite Double
Size: 53 m2
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3 guests maximum, of which 3 adults maximum
Premium King Room Double
Size: 40 m2
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3 guests maximum, of which 3 adults maximum
Deluxe Twin Room Double
Size: 28 m2
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3 guests maximum, of which 3 adults maximum
Deluxe King Room Double
Size: 28 m2
Show rooms

Four Points By Sheraton Surabaya, Tunjungan Plaza FAQ

Does Four Points By Sheraton Surabaya, Tunjungan Plaza have connecting rooms available?
Connecting rooms include deluxe to deluxe, premium to deluxe, and suite to deluxe, but availability is limited and subject to confirmation upon arrival.
What types of beds are available in the Deluxe Room at Four Points By Sheraton Surabaya, Tunjungan Plaza?
The Deluxe Room offers either a King bed measuring 200 by 200 centimeters or Twin beds measuring 140 by 200 centimeters per bed.
Can I store frozen food during my stay at Four Points By Sheraton Surabaya, Tunjungan Plaza?
The hotel provides chilled storage facilities for frozen food upon request.
What is the breakfast price at Four Points By Sheraton Surabaya, Tunjungan Plaza, and is it included in the room rate?
Breakfast costs 150,000 IDR per person and can be included in the room package or paid separately during check-in.
Is there an airport transfer service at Four Points By Sheraton Surabaya, Tunjungan Plaza and what is its cost?
The hotel offers a paid airport shuttle service at 490,000 IDR per car, one way, with a Toyota Innova.
Are smoking rooms available at Four Points By Sheraton Surabaya, Tunjungan Plaza?
Smoking rooms are available on all room types but are subject to availability upon request at check-in.
Is the hotel connected to Tunjungan Plaza shopping mall?
The hotel is situated directly above Tunjungan Plaza 4 Mall, with the lobby and concierge located beside SOGO, for easy access.
What dining options are available at the hotel?
The hotel features Lime Restaurant serving international cuisine for breakfast, and the Lobby Lounge offers cocktails in the evening; both are open daily.
Are there facilities for wellness and relaxation at the hotel?
The property has outdoor pools, including kids' and adults' pools, as well as massage services such as full body, head, foot, and back massages.
Does the hotel provide assistance in case of lost items or special needs?
The front desk staff assist with Lost and Found collection and have service assistance for guest needs, with multilingual staff fluent in English and Indonesian.

Contact Information

✉️ fourpoints.surabaya@fourpoints.com

🔗 Website

62315477977

📍 Jl. Embong Malang 25-31

Policy

  • Check-in: from 15:00 until 23:59
  • Check-out: until 12:00