Overview
Rooms & Availability
Deluxe Twin Room
Deluxe King Room
Premium King Room
Premium Suite
Deluxe Family Room
Facilities
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Electric kettle
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Spa & Leisure
- Outdoor swimming pool
- BBQ facilities
- Leisure/ TV room
- Back massage
- Head massage
- Full body massage
- Foot massage
Facilities
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Electric kettle
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Spa & Leisure
- Outdoor swimming pool
- BBQ facilities
- Leisure/ TV room
- Back massage
- Head massage
- Full body massage
- Foot massage
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Children's Facilities
- Cots
- Children's menu
- Children's pool
Activities
- Fitness centre
Meeting Facilities
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Room Amenities
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Accessibility
- Toilet for disabled
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Decor
- Carpeted floor
Tourist attractions in Surabaya
Tourist attractions in Surabaya
Local sights
- 1.4 km 0.9 mi Surabaya Plaza
- 1.3 km 0.8 mi Pointed Bamboo Monument
- 2.2 km 1.4 mi Heroes Monument and 10th November Museum
- 580 m 1903 ft Grahadi Building
- 1.2 km 0.7 mi Taman Dayu Waterpark
- 500 m 1640 ft Tunjungan Plaza
- 790 m 2592 ft Surya Park
Getting around
- 270 m 886 ft Simpang Dukuh
- 530 m 1739 ft Tunjungan
- 720 m 2362 ft Gubernur Suryo
- 820 m 2690 ft Siola
- 2.1 km 1.3 mi Stasiun Surabaya Pasarturi
- 2.2 km 1.4 mi Stasiun Surabaya Gubeng
Dining options
- 50 m 164 ft Shabu-Shabu On Yasai
- 230 m 755 ft Thai Street
- 50 m 164 ft Taste Van Java
- 30 m 98 ft Mr. Fox Surabaya
- 60 m 197 ft Ta Wan Plaza Tunjungan
- 70 m 230 ft Chung Gi Wa
- 50 m 164 ft Fish & Co
Frequently Asked Questions
"Does Four Points By Sheraton Surabaya, Tunjungan Plaza have connecting rooms available?"
Connecting rooms include deluxe to deluxe, premium to deluxe, and suite to deluxe, but availability is limited and subject to confirmation upon arrival.
"What types of beds are available in the Deluxe Room at Four Points By Sheraton Surabaya, Tunjungan Plaza?"
The Deluxe Room offers either a King bed measuring 200 by 200 centimeters or Twin beds measuring 140 by 200 centimeters per bed.
"Can I store frozen food during my stay at Four Points By Sheraton Surabaya, Tunjungan Plaza?"
The hotel provides chilled storage facilities for frozen food upon request.
"What is the breakfast price at Four Points By Sheraton Surabaya, Tunjungan Plaza, and is it included in the room rate?"
Breakfast costs 150,000 IDR per person and can be included in the room package or paid separately during check-in.
"Is there an airport transfer service at Four Points By Sheraton Surabaya, Tunjungan Plaza and what is its cost?"
The hotel offers a paid airport shuttle service at 490,000 IDR per car, one way, with a Toyota Innova.
"Are smoking rooms available at Four Points By Sheraton Surabaya, Tunjungan Plaza?"
Smoking rooms are available on all room types but are subject to availability upon request at check-in.
"Is the hotel connected to Tunjungan Plaza shopping mall?"
The hotel is situated directly above Tunjungan Plaza 4 Mall, with the lobby and concierge located beside SOGO, for easy access.
"What dining options are available at the hotel?"
The hotel features Lime Restaurant serving international cuisine for breakfast, and the Lobby Lounge offers cocktails in the evening; both are open daily.
"Are there facilities for wellness and relaxation at the hotel?"
The property has outdoor pools, including kids' and adults' pools, as well as massage services such as full body, head, foot, and back massages.
"Does the hotel provide assistance in case of lost items or special needs?"
The front desk staff assist with Lost and Found collection and have service assistance for guest needs, with multilingual staff fluent in English and Indonesian.