Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Madrid

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Madrid
Sep 22, 2026 - Sep 23, 2026
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Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Madrid
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Location

Facilities

Rooms

Contacts

Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Review

Location

Landmarks nearby

  • Cybele Palace 940 m (3084 ft)
  • Museo Nacional Thyssen-Bornemisza 1.37 km (4495 ft)
  • Museo Nacional Centro de Arte Reina Sofia 2.03 km (1.26 mi.)
  • Parque del Retiro 1.36 km (4462 ft)
  • Museum of the National Library 370 m (1214 ft)
  • Plaza Mayor 2.28 km (1.42 mi.)
  • Puerta del Sol 1.84 km (1.14 mi.)
  • Prado National Museum 1.59 km (5217 ft)
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Facilities

Dining facilities

  • Restaurant
  • Electric kettle

Rooms

  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds
  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Welcome drink

Relax

  • Spa lounge
  • Facial
  • Beauty treatment
  • Public Bath
  • Fitness centre

Activities for Kids

  • Cots
  • Video games

Key Features

  • parking on site
  • free wifi
  • airport shuttle
  • spa and wellness center
  • fitness center
  • 3 restaurants
  • facilities for disabled guests
  • room service
  • laundry
  • good breakfast

Rooms

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13 guests maximum, of which 13 adults maximum
Royal Suite Red Level Suite
Size: 350 m2
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9 guests maximum, of which 9 adults maximum
Two Bedroom Penthouse Presidential Suite Red Level Suite
Size: 275 m2
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7 guests maximum, of which 7 adults maximum
Two Bedroom Master Suite Red Level Double
Size: 123 m2
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6 guests maximum, of which 6 adults maximum
Supreme Red Level Connecting Room Double
Size: 66 m2
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6 guests maximum, of which 6 adults maximum
Supreme Connecting Room Double
Size: 66 m2
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3 guests maximum, of which 3 adults maximum
Master Suite Terrace Red Level Double
Size: 90 m2
Show rooms

Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World FAQ

What are the benefits included in the Red Level service at Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?
Red Level includes access to a private lounge with check-in, breakfast, open bar, tapas, and appetizers; it also provides curated snacks and drinks throughout the day, plus personalized concierge services.
Does Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World offer rooms suitable for three guests?
Supreme rooms accommodate up to three guests with an extra bed available; rooms include all amenities such as bathrobes, slippers, and premium toiletries.
What does 'half board included' mean at the hotel?
Half board includes either lunch or dinner with a menu of multiple courses, excluding drinks and special gala dinners.
Why might the Booking.com Genius discount not apply when I try to book a room at the hotel?
Discounts are available only during specific periods and are not applied automatically at all times; availability depends on promotional periods.
Are there two bathrooms in the two-bedroom suite at the hotel?
The suite has two independent rooms, each with its own bathroom, and shares a living room with views; perfect for families or groups.
Is there a parking facility available at the hotel, and does it accommodate larger vehicles?
The hotel offers on-site public parking at €45 per day, with reservation needed; the parking height limit is 2 meters, suitable for most vehicles including mini-vans.
Can early check-in be arranged at 9 am at the hotel?
Early check-in is subject to availability; if confirmed, it is offered within the reserved category without guaranteed early access.
How big is a full (queen) bed at the hotel?
The classic rooms feature queen beds of 150 centimeters width, while premium rooms supply king-size beds of 200 centimeters in width.
What is the pet policy regarding small dogs at the hotel?
Pets are allowed upon request in rooms with a terrace; a daily surcharge applies, and a contract with conditions must be signed.
Do rooms with terraces at the hotel accommodate guests with disabilities?
Rooms with terraces are not adapted for disabled guests; accessible rooms are available in the classic category without terraces.

Contact Information

✉️ gran.melia.fenix@melia.com

🔗 Website

34914316700

📍 Hermosilla, 2

Policy

  • Check-in: from 15:00 until 23:59
  • Check-out: until 12:00