Overview
Rooms & Availability
Deluxe Room
Premier Room
Supreme Room
Supreme Room Red Level
Supreme Family Room
Grand Family Room
Facilities
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Welcome drink
Dining
- Electric kettle
- Restaurant
- Bar/ Lounge area
Spa & Leisure
- Spa lounge
- Facial
- Beauty treatment
- Public Bath
Facilities
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Welcome drink
Dining
- Electric kettle
- Restaurant
- Bar/ Lounge area
Spa & Leisure
- Spa lounge
- Facial
- Beauty treatment
- Public Bath
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Locker room
- Allergy-free rooms
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Children's Facilities
- Video games
Activities
- Fitness centre
Meeting Facilities
- Fax/Photocopying
Room Amenities
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Bedroom
- Electric blankets
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Decor
- Carpeted floor
- Curtains
Tourist attractions in Madrid
Tourist attractions in Madrid
Local sights
- 940 m 3084 ft Cybele Palace
- 1.4 km 0.9 mi Museo Nacional Thyssen-Bornemisza
- 2 km 1.3 mi Museo Nacional Centro de Arte Reina Sofia
- 1.4 km 0.8 mi Parque del Retiro
- 370 m 1214 ft Museum of the National Library
- 2.3 km 1.4 mi Plaza Mayor
- 1.8 km 1.1 mi Puerta del Sol
- 1.6 km 1 mi Prado National Museum
Getting around
- 330 m 1083 ft Colon
- 360 m 1181 ft Serrano
- 660 m 2165 ft Velazquez
- 740 m 2428 ft Alonso Martinez
- 690 m 2264 ft Almagro-Alonso Martinez
- 770 m 2526 ft Almagro
- 950 m 3117 ft Almagro-Ruben Dario
- 1.4 km 0.9 mi Felipe II
- 2.3 km 1.4 mi Intercambiador de Avenida de America
- 2.3 km 1.4 mi Avenida de America Larga Distancia
Dining options
- 190 m 623 ft Dry Martini by Javier de Las Muelas
- 40 m 131 ft Mama Framboise Hermosilla
- 30 m 98 ft Romola restaurante
- 260 m 853 ft Habanera
- Epoque by Gran Melia
- 40 m 131 ft 99 KO Sushi Bar
- 260 m 853 ft La Nicoletta Castellana
Frequently Asked Questions
"What are the benefits included in the Red Level service at Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?"
Red Level includes access to a private lounge with check-in, breakfast, open bar, tapas, and appetizers; it also provides curated snacks and drinks throughout the day, plus personalized concierge services.
"Does Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World offer rooms suitable for three guests?"
Supreme rooms accommodate up to three guests with an extra bed available; rooms include all amenities such as bathrobes, slippers, and premium toiletries.
"What does 'half board included' mean at the hotel?"
Half board includes either lunch or dinner with a menu of multiple courses, excluding drinks and special gala dinners.
"Why might the Booking.com Genius discount not apply when I try to book a room at the hotel?"
Discounts are available only during specific periods and are not applied automatically at all times; availability depends on promotional periods.
"Are there two bathrooms in the two-bedroom suite at the hotel?"
The suite has two independent rooms, each with its own bathroom, and shares a living room with views; perfect for families or groups.
"Is there a parking facility available at the hotel, and does it accommodate larger vehicles?"
The hotel offers on-site public parking at €45 per day, with reservation needed; the parking height limit is 2 meters, suitable for most vehicles including mini-vans.
"Can early check-in be arranged at 9 am at the hotel?"
Early check-in is subject to availability; if confirmed, it is offered within the reserved category without guaranteed early access.
"How big is a full (queen) bed at the hotel?"
The classic rooms feature queen beds of 150 centimeters width, while premium rooms supply king-size beds of 200 centimeters in width.
"What is the pet policy regarding small dogs at the hotel?"
Pets are allowed upon request in rooms with a terrace; a daily surcharge applies, and a contract with conditions must be signed.
"Do rooms with terraces at the hotel accommodate guests with disabilities?"
Rooms with terraces are not adapted for disabled guests; accessible rooms are available in the classic category without terraces.