Overview
Rooms & Availability
Melia Room Ocean View
Melia Room Ocean View with Balcony
Melia Suite Garden View with Balcony
Melia Suite Ocean View
The Level Room Ocean View with Balcony
The Level Suite Ocean View With Balcony
Facilities
Services
- Room service
- Housekeeping
Dining
- All inclusive
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Night club
- Entertainment
- Sun terrace
- Spa lounge
- Public Bath
Facilities
Services
- Room service
- Housekeeping
Dining
- All inclusive
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Night club
- Entertainment
- Sun terrace
- Spa lounge
- Public Bath
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Children's Facilities
- Children's pool
- Water slides
Activities
- Fitness centre
- Water sports
- Tennis court
Room Amenities
- Air conditioning
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Tourist attractions in Cancun
Tourist attractions in Cancun
Local sights
- 1.4 km 0.9 mi Playa Tortugas
- 1.1 km 0.7 mi Aquatours Cancun
- 20 m 66 ft Float Fun Cancun
- 2.7 km 1.7 mi Playa Las Perlas
- 2.5 km 1.6 mi Monumento a los Ninos Heroes
- 890 m 2920 ft Galeon Capitan Hook
- 1.2 km 0.7 mi Playa Tortuga Ferry Terminal
- 360 m 1181 ft Playa Langosta
Dining options
- 840 m 2756 ft Cocoa Grill & Seafood Restaurante
Frequently Asked Questions
"Does Hotel Casa Maya have a private beach?"
The hotel features a designated private beach area with white sand and crystal waters. Beach access includes sun loungers and umbrellas for guests.
"What spa treatments are available at Hotel Casa Maya?"
The property offers spa services including massages and deep tissue treatments in a dedicated spa lounge or relaxation area.
"What pool facilities are available on-site?"
On-site facilities include two outdoor pools, one heated and open year-round, with shallow ends, water slides, and pool toys for children.
"What dining options does the restaurant offer?"
The resort has two restaurants, La Veranda serving international buffet and Las Brisas offering Mexican cuisine, seafood, and international dishes.
"Are there family-friendly amenities at Hotel Casa Maya?"
Facilities include a water park, children's playground, kids' club, and a dedicated kids' pool with water slides, all designed for family entertainment.
"Does Hotel Casa Maya provide transfer or shuttle services?"
The hotel offers shuttle service from and to the airport with round trip fares, which must be booked 72 hours in advance and paid at check-in.
"What breakfast options are available at Hotel Casa Maya?"
Breakfast is available as an all-inclusive buffet, including eggs, fruits, cereals, tacos, ham, sausage, salsas, and coffee.
"Are there wellness or spa facilities at Hotel Casa Maya?"
The property includes a spa lounge offering massage services, with additional wellness treatments available.
"What services are provided by the staff at Hotel Casa Maya?"
Staff assist with restaurant reservations, room upgrades, and support in various on-site needs, with multiple languages spoken including English and Spanish.