The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen
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Get the real-time pricing and room options for your dates.
Overview
Rooms & Availability
Deluxe Junior Suite, 2 Queen Beds
Deluxe Junior Suite, 1 King Bed
Deluxe Junior Suite, City View
Deluxe Junior Suite, Work & Play
Elite Junior Suite
Luxurious Master Suite
Facilities
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Dining
- Breakfast room
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Spa & Leisure
- Infinity pool
- Rooftop pool
- Seasonal outdoor pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Open-air bath
Facilities
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Dining
- Breakfast room
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Spa & Leisure
- Infinity pool
- Rooftop pool
- Seasonal outdoor pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Open-air bath
General
- Non-smoking property
- Free Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Adults only
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Multilingual staff
- Smoke detectors
- Fire extinguishers
Children's Facilities
- Board games
Activities
- Fitness centre
- Diving
- Snorkelling
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
Meeting Facilities
- Business centre
- Meeting/ Banquet facilities
Room Amenities
- Air conditioning
- VIP room facilities
- Sitting area
- Terrace
- Garden furniture
- Bottled water
- Dining table
- Trouser press
Bathroom
- Free toiletries
Media
- Flat-screen TV
Tourist attractions in Playa del Carmen
Tourist attractions in Playa del Carmen
Local sights
- 90 m 295 ft Caminarte
- 1 km 0.6 mi Nuestra Senora del Carmen Catholic Church
- 1.5 km 0.9 mi Los Fundadores Park
- 850 m 2789 ft Quinta Avenida
- 380 m 1247 ft Mamita's Beach Club
- 350 m 1148 ft Playacar
- 830 m 2723 ft Coco Bongo
Getting around
- 2 km 1.2 mi Aeropuerto de Playa del Carmen
- 740 m 2428 ft Av 30 Nte y C 28 Nte
- 820 m 2690 ft DAC - Av 30 Nte y C 20 Nte
- 930 m 3051 ft Tohoku - Av 30 Nte y C 36 Nte
- 1 km 0.6 mi Soriana / Mega - Av 30 Nte y Av Constituyentes
- 360 m 1181 ft Hotel Shuttle Meeting area
- 750 m 2461 ft Viva Aerobus
- 1.1 km 0.7 mi ADO Alterna
- 1.1 km 0.7 mi Playa del Carmen Alterna
Dining options
- 110 m 361 ft Corazon
- 30 m 98 ft Restaurante Cachito
- 110 m 361 ft Sushi Itto
- 110 m 361 ft Micaela's
- 150 m 492 ft Ah Cacao Chocolate Cafe
- 80 m 263 ft Las Helodias
- 100 m 328 ft Pepe's
Frequently Asked Questions
"Does The Reef 28 Hotel & Spa (Adults Only) offer spa treatments and wellness facilities?"
Yes, the property offers a wellness centre, spa and wellness packages, massage services, facial treatments, body scrubs, body wraps, and a steam room. Additional charges apply for most treatments and services.
"Are there any food options available on-site at The Reef 28 Hotel & Spa (Adults Only)?"
The hotel features four on-site restaurants: Cachito, El Asiático, Veintiocho buffet restaurant, and Roof Top lounge. Each offers diverse menus, with Cachito serving cuisine designed by Chef Margarita Carrillo and the buffet serving breakfast from 7 am to 11 am.
"What pool and outdoor facilities are available at The Reef 28 Hotel & Spa (Adults Only)?"
The property has an outdoor rooftop infinity pool with a pool bar, sun loungers, sun umbrellas, and towels. There is also a heated indoor pool, both open year-round, with designated pool service and access to sun loungers and umbrellas.
"How accessible are the rooms and facilities at The Reef 28 Hotel & Spa (Adults Only)?"
Upper floors are accessible via an elevator, and all rooms are suites with balconies, outdoor furniture, and spacious bathrooms. The hotel is also wheelchair accessible.
"What transportation options are available at The Reef 28 Hotel & Spa (Adults Only)?"
Valet parking is available on-site free of charge. Paid shuttle services can be arranged for airport transfers and trips to sister hotels. Parking reservations are not needed.
"What are the dining options and menus at The Reef 28 Hotel & Spa (Adults Only)?"
Restaurants serve international cuisines, with Veintiocho offering buffet breakfast, Cachito providing a menu curated by Chef Margarita Carrillo, and El Asiático serving Asian dishes. Menus are accessible via QR codes provided at check-in or upon entering.
"What services does the staff provide at The Reef 28 Hotel & Spa (Adults Only)?"
Staff operate the 24-hour front desk, provide luggage storage, concierge services, and tour desk assistance. The front desk also handles room allocations and special requests, with support available in English and Spanish.
"What entertainment and activity facilities are available at The Reef 28 Hotel & Spa (Adults Only)?"
Facilities include live music, a nightclub with DJ, table tennis, billiards, and outdoor activities such as snorkeling and diving at off-site locations. The hotel also offers board games and puzzles in common areas.
"What are the room features and amenities at The Reef 28 Hotel & Spa (Adults Only)?"
Rooms are large suites with air conditioning, flat-screen TVs with streaming services, cable channels, coffee machines, microwaves, private bathrooms with showers, and balcony or terrace with outdoor furniture. The rooms are maintained with daily housekeeping.
"Can I access the rooftop facilities 24 hours at The Reef 28 Hotel & Spa (Adults Only)?"
The rooftop pool and bar close at 11 pm. Guests can access the rooftop from 7 am to 11 pm for swimming, drinks, and relaxation. Smoking is permitted on the terrace and in open spaces.