The Ritz-Carlton, Astana Hotel
4+
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The Ritz-Carlton, Astana Review
Location
Facilities
Dining facilities
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Flat-screen TV
- AM/FM alarm clock
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Relax
- Indoor swimming pool
- Sun loungers
- Live entertainment
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
- Fitness centre
- Yoga class
- Sports trainer
Activities for Kids
- Cots
- Board games
- Children's menu
Key Features
- indoor swimming pool
- free wifi
- free parking
- family rooms
- spa
- fitness center
- non-smoking rooms
- tea/coffee maker in all rooms
- bar
- wonderful breakfast
Rooms
3 guests maximum, of which 3 adults maximum
Grand Deluxe Room
Double
Size: 45 m2
2 guests maximum, of which 2 adults maximum
The Ritz-Carlton Suite with Club Lounge access,1 King, City view
Suite
Size: 270 m2
3 guests maximum, of which 3 adults maximum
Carlton Suite with Club Lounge access, 1 King, City view
Suite
Size: 145 m2
3 guests maximum, of which 3 adults maximum
Executive Suite with Club Lounge access, 1 King, City view
Suite
Size: 100 m2
3 guests maximum, of which 3 adults maximum
Junior Suite, 1 King, City view
Suite
Size: 75 m2
3 guests maximum, of which 3 adults maximum
Club Room with Club Lounge access, 1 King
Double
Size: 40 m2
Show rooms
The Ritz-Carlton, Astana FAQ
Does The Ritz-Carlton, Astana have a private spa and wellness centre?
The hotel features a spa and wellness centre with a variety of treatments, saunas, and steam rooms, all carried out by skilled therapists. The spa includes an indoor swimming pool, hot tub/Jacuzzi, and offers body treatments and massages.
What dining options are available at The Ritz-Carlton, Astana?
The property has three on-site restaurants: Mokki, which serves cuisine in a relaxed setting; ӨZEN, offering traditional Kazakhstan dishes; and Selfie, which operates with reservations and features diverse menus. The hotel provides in-room breakfast and special dining experiences, along with curated chef-led events and wine tastings.
What amenities does The Ritz-Carlton, Astana offer for leisure and relaxation?
The hotel includes an indoor heated pool open all year, sauna, steam room, and a fitness centre with classes and a personal trainer. Sun loungers are available alongside the pool, and the wellness area offers beauty treatments, body scrubs, facials, and massages.
How close is The Ritz-Carlton, Astana to major landmarks?
The hotel is within walking distance to Bayterek Monument, Nurzhol Boulevard, and the Palace of Peace and Reconciliation, providing easy access to the city's cultural and recreational attractions.
What room features distinguish The Ritz-Carlton, Astana's accommodations?
Rooms are spacious and modern with high-quality beds, linen, and bathrooms equipped with showers or baths. Many rooms offer city skyline views, with some featuring technology such as flat-screen TVs, in-room safes, and climate control, all designed for comfort.
What services are provided by the staff at The Ritz-Carlton, Astana?
Staff provides luggage storage, laundry services, room service, and a tour desk. They assist with VIP check-in and check-out, and offer concierge services to help with local transportation and reservations.
What activities and cultural experiences are available on or near the property?
Guests can participate in walking tours, cultural classes, themed dinner nights, or off-site performances such as live music or comedy. The hotel also offers bicycle rentals for city exploration.
What is the breakfast offering at The Ritz-Carlton, Astana?
Breakfast is served as a buffet including loose-leaf teas from around the world, Chemex-brewed coffee, and various sweet and savory bites priced at 26,500 KZT. The buffet includes options for special diets upon request.
What facilities are available in the hotel's public areas?
Public areas include a bar and lounge, coffee shop, and a business centre with fax and meeting facilities for events or conferences. The property also features a VIP lounge and an outdoor terrace with city views.
Are there accessible services at The Ritz-Carlton, Astana?
The hotel offers accessible facilities such as elevators to upper floors, wheelchair-friendly rooms, and bathrooms with grab rails to accommodate mobility needs.
Contact Information
✉️ Sales.Astana@ritzcarlton.com
🔗 Website
77172737999
📍 16 Dostyk Street
Policy
- Check-in: from 15:00 until 23:59
- Check-out: until 12:00