How close is The Ritz-Carlton, Astana to major landmarks?

The hotel is within walking distance to Bayterek Monument, Nurzhol Boulevard, and the Palace of Peace and Reconciliation, providing easy access to the city's cultural and recreational attractions.

What room features distinguish The Ritz-Carlton, Astana's accommodations?

Rooms are spacious and modern with high-quality beds, linen, and bathrooms equipped with showers or baths. Many rooms offer city skyline views, with some featuring technology such as flat-screen TVs, in-room safes, and climate control, all designed for comfort.

What services are provided by the staff at The Ritz-Carlton, Astana?

Staff provides luggage storage, laundry services, room service, and a tour desk. They assist with VIP check-in and check-out, and offer concierge services to help with local transportation and reservations.

What activities and cultural experiences are available on or near the property?

Guests can participate in walking tours, cultural classes, themed dinner nights, or off-site performances such as live music or comedy. The hotel also offers bicycle rentals for city exploration.

What is the breakfast offering at The Ritz-Carlton, Astana?

Breakfast is served as a buffet including loose-leaf teas from around the world, Chemex-brewed coffee, and various sweet and savory bites priced at 26,500 KZT. The buffet includes options for special diets upon request.

What facilities are available in the hotel's public areas?

Public areas include a bar and lounge, coffee shop, and a business centre with fax and meeting facilities for events or conferences. The property also features a VIP lounge and an outdoor terrace with city views.

Are there accessible services at The Ritz-Carlton, Astana?

The hotel offers accessible facilities such as elevators to upper floors, wheelchair-friendly rooms, and bathrooms with grab rails to accommodate mobility needs.

The Ritz-Carlton, Astana Hotel

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Location

Facilities

Rooms

Contacts

The Ritz-Carlton, Astana Review

Location

Facilities

Dining facilities

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus
Electric kettle
Dryer
Cookware/ Kitchen utensils

Rooms

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Flat-screen TV
AM/FM alarm clock

Services

Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Relax

Indoor swimming pool
Sun loungers
Live entertainment
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Fitness centre
Yoga class
Sports trainer

Activities for Kids

Cots
Board games
Children's menu

Key Features

indoor swimming pool
free wifi
free parking
family rooms
spa
fitness center
non-smoking rooms
tea/coffee maker in all rooms
bar
wonderful breakfast

Rooms

3 guests maximum, of which 3 adults maximum

Grand Deluxe Room Double

Size: 45 m²

2 guests maximum, of which 2 adults maximum

The Ritz-Carlton Suite with Club Lounge access,1 King, City view Suite

Size: 270 m²

3 guests maximum, of which 3 adults maximum

Carlton Suite with Club Lounge access, 1 King, City view Suite

Size: 145 m²

3 guests maximum, of which 3 adults maximum

Executive Suite with Club Lounge access, 1 King, City view Suite

Size: 100 m²

3 guests maximum, of which 3 adults maximum

Junior Suite, 1 King, City view Suite

Size: 75 m²

3 guests maximum, of which 3 adults maximum

Club Room with Club Lounge access, 1 King Double

Size: 40 m²

Show rooms

The Ritz-Carlton, Astana FAQ

Does The Ritz-Carlton, Astana have a private spa and wellness centre?

The hotel features a spa and wellness centre with a variety of treatments, saunas, and steam rooms, all carried out by skilled therapists. The spa includes an indoor swimming pool, hot tub/Jacuzzi, and offers body treatments and massages.

What dining options are available at The Ritz-Carlton, Astana?

The property has three on-site restaurants: Mokki, which serves cuisine in a relaxed setting; ӨZEN, offering traditional Kazakhstan dishes; and Selfie, which operates with reservations and features diverse menus. The hotel provides in-room breakfast and special dining experiences, along with curated chef-led events and wine tastings.

What amenities does The Ritz-Carlton, Astana offer for leisure and relaxation?

The hotel includes an indoor heated pool open all year, sauna, steam room, and a fitness centre with classes and a personal trainer. Sun loungers are available alongside the pool, and the wellness area offers beauty treatments, body scrubs, facials, and massages.

Contact Information

✉️ Sales.Astana@ritzcarlton.com

🔗 Website

77172737999

📍 16 Dostyk Street

Policy

Check-in: from 15:00 until 23:59
Check-out: until 12:00